© Reuters. FILE PHOTO: General view of the Rogers Building, quarters of Rogers Communications in Toronto, Ontario, Canada October 22, 2021. REUTERS/Carlos Osorio
(Reuters) – Rogers (NYSE:) Telecommunication said on Saturday that it has restored services for the majority of its customers after a service outage at one of Canada’s biggest telecom operators shut banking, transport and government access for millions of people, adding to criticism over its industry dominance.
“As our services come back online and traffic volumes return to normal, some customers may experience a delay in regaining full service,” the company said in a statement posted on Twitter (NYSE:).
Canadians crowded into cafes and public libraries that still had internet access and hovered outside hotels to catch a signal. The country’s border services agency said the outage affected its mobile app for incoming travelers.
Every facet of life was disrupted with the outage and the police across Canada said that some callers could not reach emergency services via 911 calls.